Privacy Policy

Effective Date: June 12, 2026

The Companion Line Privacy Policy

At The Companion Line, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how

we collect, use, and safeguard the information you provide when using our website, services, and text messaging program.

Information We Collect

• Name

• Email address

• Phone number

• Billing and payment information

• Information voluntarily shared during conversations

• Website usage information collected through cookies and analytics tools

How We Use Your Information

• Provide companionship and emotional support services

• Schedule and manage appointments

• Process payments

• Respond to inquiries and customer service requests

• Send service-related communications

• Deliver text messages you have opted in to receive

• Improve our services and user experience

• Comply with legal obligations

SMS Communications

The Companion Line may send text messages to users who voluntarily opt in through our website forms or intake process. These messages may include appointment reminders, wellness check-ins, account updates, and customer support communications. Message frequency varies. Message and data rates may apply. Users may reply STOP to unsubscribe or HELP for assistance. SMS consent is not shared with third parties or affiliates for marketing purposes.

SMS/Text Messaging Privacy

By providing your mobile phone number and affirmatively opting in, you consent to receive conversational and service-related text messages from The Companion Line.

Message frequency varies based on interactions and service selections.

Message and data rates may apply.

Reply STOP to opt out.

Reply HELP for assistance.

Email: support@thecompanionline.com

No Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and service providers necessary to deliver text message services.

Information Sharing

We do not sell your personal information. We may share information with trusted providers such as payment processors, website hosts, scheduling software providers, and SMS providers including Twilio.

Data Security

We implement reasonable safeguards designed to protect your information. However, no method of transmission or storage is completely secure.

Your Rights

Depending on your state of residence, you may request access, correction, deletion, or opt out of certain processing activities.

Children's Privacy

The Companion Line services are intended for individuals 18 years of age or older.

Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted with an updated effective date.

The Companion Line

Email: support@thecompanionline.com

Website: TheCompanionLine.com